Mark, Author at claireLOGIC

Top 6 IT Challenges in the Education Sector

IT and technology is a massive part of every educational institution’s infrastructure. With this, technology has evolved within the education sector — allowing providers to truly push the boundaries of what’s possible and innovate for the benefit of their students. However, there are also a number of challenges that come with this. Due to the [...]

Addressing IT knowledge, confidence and capability in Schools

The education sector has seen a massive uptick in technology adoption in the past decade. 77% of educators — according to Promethean — agree that technology is crucial to engaging students in an effective manner. As schools, colleges and universities look to technology solutions to advance themselves into the digital age, it’s hardly surprising that [...]

Ensuring Cloud Compliance: Considerations for Regulatory Requirements

Ensuring Cloud Compliance is simply a necessity for any business to have in the modern world. With so many regulations and acts to protect users and parties from lots of different violations, ensuring that your organisation is aware of the requirements is vital. This is especially true for cloud computing. As businesses turn towards the [...]

Optimising IT Infrastructure: The Key to Scaling Your Business

It’s no secret that running IT within your business can be expensive. With IT costs and spending rising globally, a solid IT strategy that checks every box that a modern business needs is looking to be much more expensive for the average business than ever. Optimising your business’ IT infrastructure can be one of the [...]

Keeping Your IT Equipment Cool During Summer

Why should you care about the heat? Keeping your IT equipment cool during the summer in important. As the summer sun blazes on...okay, we're overreaching... but you need to pay special attention to your valuable IT equipment like laptops, servers, and iPhones when the temperature rises. Even a few degrees can cause potential service issues [...]

The Shifting Cyber Security Threats and the Role of AI

Since the launch of AI technology, such as chatGPT, cyber-attacks have become increasingly sophisticated. Detecting these threats has consequently become a challenging task, leaving many businesses vulnerable to breaches that jeopardize their personal data, finances, and reputation. In this blog, we will present real-life examples of AI's influence and discuss its crucial role in defending [...]

WhatsApp: MiFID II compliance for FCA regulated companies

The Risks of Neglecting WhatsApp message archiving The financial services industry operates in a highly regulated environment. This is done to ensure transparency, fair treatment of customers, and the stability of the financial markets. In this context, the Markets in Financial Instruments Directive II (MiFID II) plays a vital role in setting standards for financial [...]

Debunking: 5 Cybersecurity Myths

By Adam Surridge – Account Manager @claireLOGIC Debunking: 5 Cybersecurity Myths: In today's digital world, cybersecurity is a major concern. It's crucial to separate fact from fiction and debunk the myths surrounding cybersecurity. In this blog, we will address five common myths to shed light on the truth.. Myth 1: "Only big corporations are targeted; I'm [...]

Five Benefits of Outsourcing Your IT

By Adam Surridge – Account Manager @claireLOGIC Five Benefits of Outsourcing Your IT: In today's digital age, businesses rely heavily on efficient and reliable IT infrastructure. However, managing complex IT systems in-house can be challenging and resource-intensive. This is where outsourcing IT to a managed service provider (MSP) like claireLOGIC can be a game-changer. By entrusting [...]

Protect Yourself from Phishing Attacks with an Email Security Gateway!

By Adam Surridge – Account Manager @claireLOGIC Today, I wanted to shed some light on a critical issue that affects us all: phishing emails. These deceptive messages have become increasingly sophisticated, posing a significant threat to individuals and organisations alike. It's crucial to stay informed about these dangers and take proactive measures to protect ourselves. That's [...]

Five ways that Microsoft Azure can make you more efficient

Azure can make you more efficient: Azure is a comprehensive cloud platform that provides over 200 products and cloud services, ranging from databases to virtual desktops, quantum computing, and machine learning applications. For businesses, Azure offers a wide range of benefits, including increased security, centralised management, and most importantly, cost savings. Here are five ways [...]

Password management and how can an MSP help a business?

Passwords play a vital role in keeping our sensitive information safe. From online banking to social media accounts, we use passwords for just about everything. However, with the ever-increasing number of cyber threats and data breaches, password management has become more critical than ever before. Here, we'll discuss the importance of password management and how [...]

Defence in Depth Layer 5: The Human Layer

Although the previous four layers – Email and Web Security, Perimeter Security, Internal Network and Access Security and Endpoint Security – of security should prevent most cyberattacks, it is essential that employees have sufficient knowledge of cyber security to be able accurately identify and report any potential cyberattack or threat. The main concept within this layer is [...]

Record WhatsApp calls in accordance with FCA compliance

How to record WhatsApp Calls in line with MiFID II regulations Introduction and risks Compliant WhatsApp call recording: Over time, many regulated businesses have discovered that customers – and customer facing staff alike are leaning towards sending important information via WhatsApp. Whilst this has its benefits, it opens organisations up to a plethora of FAC [...]

Strategies for FCA Compliant WhatsApp Messages & Call Recording

Businesses need to ensure that their WhatsApp messaging and call recording systems are setup to comply with MiFID II regulations. UK firms need to launch effective strategies for FCA compliant WhatsApp messages and call recording. The Markets in Financial Instruments Directive (MiFID II) is a set of regulations that have been put in place to [...]

Defence in Depth Layer 4: Endpoint security

Relying on a single layer of security is risky, which is why cyber security experts recommend the Defence in Depth (DiD) strategy. This strategy uses multiple layers of security, making it difficult for attackers to breach critical assets. The next layer of protection after Email and Web Security, Perimeter Security, and Internal Network and Access [...]

2023 Cyber security – download our eBook

When looking back at the year 2022, it is clear that it was a turbulent one, full of macroeconomic and geopolitical risk. The war in Ukraine, rapid inflation and supply chain failures all created a perfect storm of interconnected risks that had a profound effect on cyber security for businesses around the world. In the [...]

Defence in Depth Layer 3: Internal Network and Access Security

Internal Network and Access Security: To secure IT systems and valuable information, relying on a single layer of security is risky. Defence in Depth (DiD) is a cyber security strategy that uses multiple layers of security, making it difficult for attackers to breach critical assets. After 'Email and Web Security' and 'Perimeter Security', the third [...]

Defence in Depth Layer two: perimeter security

Perimeter security: Relying on a single layer of security for your IT systems is a problem that can have serious consequences. It’s important to understand the risks associated with relying on one system, and how it can be used by attackers to gain access to your valuable information and data. Defence in Depth (DiD) is [...]

Defence in Depth Layer one: Email and Web Security

Email and Web Security: Are your IT systems protected by more than one layer of security? Relying on a singular cyber security system is a huge vulnerability and opens up your network to harm and risk. Defence in Depth (DiD) is a cyber security strategy that uses multiple layers of security to protect a business’s critical assets [...]

The Pros and Cons of BYOD Policies

Bring your own device IT policies (often called BYOD policies) are often seen as a way to save money and increase productivity. However, there are both good and bad aspects to this policy. The pros of BYOD policies The pros include the ability for the employee to have more control over the device they use, [...]

Technologies to power the modern workplace

The definition of a workplace has changed a lot over recent years. Businesses are now looking at new technologies to power the modern workplace. Almost all industries no longer operate through what was once considered a normal ‘office’ job. Studies show around 50% of employees now work on a hybrid basis. This being, partly from [...]

Disaster Masterclass at Williams F1: What you missed…

Our Disaster Masterclass finale event took place at the Williams F1 Conference Centre. Check out our previous blogs Blenheim Palace: Disaster Masterclass Windsor Castle Hotel: Disaster Masterclass We explored the importance of PR communication. How to best handle comms if a crisis occurs, and what to do and say to avoid the pivotal moment of [...]

Disaster Masterclass at Blenheim Palace: What you missed…

The first of our three exciting Disaster Masterclass events took place at Blenheim Palace last week. We had some amazing speakers from organisations such as Datto and Microsoft (Vuzion). They spoke about the importance of preparing your business against a business disaster! The threat landscape Cybercrime and cyber-fraud is at an all-time-high and will only [...]

Why Business Continuity and Disaster Recovery is Vital

Business Continuity and Disaster Recovery (BCDR) is vital. DRBC is the overall process of reducing the likelihood and impact of a disaster on a business. It is a key component for business viability. Business Continuity is the operations side of BCDR. For example, designing and creating policies or procedures that help essential business function during [...]

The Cyber Risks of Working From Home

The Cyber Risks of Working From Home : As I’m sure everyone knows, home working has become more popular than ever before and this is great. It allows for more flexibility, saves time and money. It also boosts job satisfaction and work-life balance. That being said, in order to fully harness these benefits – and keep [...]

The Importance of Leadership within Policies and Governance

The Importance of Leadership within Policies and Governance cannot be overlooked A company’s leadership team is responsible for creating company policy. Leaders are also responsible for its delivery and its compliance across an organisation. This is important as policy compliance is not just about dotting the i’s and crossing the t’s, but ensuring your business is as productive and [...]

Can you, and should you monitor staff activity when home working?

Should you monitor staff activity when home working? This is quite a controversial subject with many mixed views, but given that 46% of workers in the UK currently work from home (either permanently or on a hybrid basis), it’s definitely something a lot of businesses are considering. Why you should monitor staff activity The main [...]

What is an IT strategic review?

An IT Strategic Review offers a "line in the sand" moment - a snapshot of where the business is right now. And as it's run externally, it's also impartial. Why do I need an IT Strategic Review? Businesses that don’t invest in IT are missing out on efficiencies and are most at risk of cybercrime. [...]

Eliminating the threat of Shadow IT

Eliminating the threat of Shadow IT has never been more important. While your employees will largely recognise the importance of IT, there will be an underlining trend where employees take some elements of IT into their own hands. These few will use their own devices, apps and software for business use, without IT's approval — [...]

Are you using all the features of Microsoft Teams?

As of now, 200 million people use Microsoft Teams every month, leaving its closest competitor far behind. However, despite its success, many companies are still unfamiliar with the collaborative working tool. Even some of its existing customers have yet to discover the tool's full potential. Microsoft Teams is a component of the Office 365 suite [...]

Using Microsoft Planner to improve workflow and task management

Introducing Microsoft Planner Microsoft Planner is a task management tool which is already included with all Office 365 Business and Enterprise subscriptions. There are many paid applications on the market for task management Comparatively tools like Asana and Trello are very useful but Microsoft’s offering comes ready-integrated into Office 365, an application suite which many [...]

Do you fire-drill your servers and IT systems?

All businesses run fire-drills at our places of work – but do you fire-drill your servers and IT systems? The truth is you’re more likely to suffer a cyber security attack than suffer from a fire? So why don’t businesses regularly run recovery drills? Downtime is expensive, but just how expensive? Everyone knows that I.T. downtime [...]

What does it feel like to work for claireLOGIC?

Have you ever wanted to know what does it feel like to work for claireLOGIC? We sat down with one of our newest technical engineers – Alasdair Hewitt – to discuss just what it feels like to be one of the IT crowd, here at claireLOGIC. Fun? Challenging? Impactful? You betcha! Tell me, how your [...]

How secure is your Human Firewall?

How secure is your Human Firewall? You may have heard of the term the 'Human Firewall', it's a bit of a buzzword at the moment, but what does it mean? Hackers are getting more sophisticated and are deliberately targeting the weakest link in your security, your team. Those human gatekeepers of an organisation’s safety. Your [...]

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