Andre is Managing Director at claireLOGIC – a business which delivers IT and Communications services to businesses in the UK.
claireLOGIC is in team-building mode
At claireLOGIC we’ve recently taken on two new team members. We’re also continuing to look for more good people. If you’ve ever worked in management, or owned your own business, you’ll know that finding the right person is not easy! You have a “shopping list” of what you’re looking for – someone that will share vision and values, a good work ethic, a getting-things-done done approach and so on. That’s one of the reasons we’ve recently published our values online so that potential recruits can look over them to see if they’ll fit in.
Over the years we’ve developed our recruitment process too. At the beginning we hired fast for skill and expertise. Now we prefer to take longer, hiring for approach and attitude. Of course we have to hire for skills too – but these are easier to acquire than changing approach or demeanour. Our recruitment process now involves phone interview and several face to face interviews which include psychometric profiling and aptitude tests. We look for people who buy-in, who want to offer a good service and build relationships with our clients. This is good for claireLOGIC because it means we hold on to team members for longer, but equally great for our clients as they experience more continuity with their IT and Communications partner.
Not only have we recently taken on new team members, but we are passionate about keeping the whole team motivated and happy. We’re doing this through various means – including social dates, being a more open business, closer working and sharing our vision and values.
We’ve also made physical changes too. For example we realised that after we’d moved offices from Culham to Abingdon things had become quite segmented between the team. Different people in different offices doesn’t promote team work and can actually introduce an “us and them” culture. We resolved this by taking down all the office walls! We now have one big office space. Of course we still having meeting rooms for confidential stuff. But having an open office area is helping people be more connected. We’re now much better at knowing what we’re all working on and we generally talk more too – which is good!
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